Hospitality Industry

The Hospitality sector encompasses business that provide a range of services to cliental, including accommodation, food and beverages, cafes, restaurants, take-away outlets, pubs, hotels, motels and community/sporting clubs.

Workers in the industry reflect the needs of the hospitality sector, through positions in restaurants, hotels, pubs, catering operations, café’s, community/sporting clubs, coffee shops and take-away venues.  Individuals can work within the kitchen environments, as well as front-of-house service areas.  There are also opportunities for employment within the food and beverage service providers within aged care facilities, hospitals, prisons and school environments.

Qualifications that Tauondi offers

Short Course
Pathway into Hospitality
You will learn a range of customer service skills, basic knowledge of food safety, personal hygiene and kitchen functions that will assist you in entering the hospitality industry.
Course PDF(420.40 KB)
Certificate I in Hospitality
You will acquire the skills necessary to work in different hospitality sectors. You will learn a range of skills, knowledge and kitchen functions that will assistt you entering the hospitality industry.
Course PDF(244.36 KB)

Careers in Hospitality

The hospitality industry encompasses businesses that provide accommodation, food and beverage, this includes restaurants, cafés and take-way food, pubs and bars, hotels, motels and other accommodation, and hospitality clubs and casinos.

Key job roles include:

  • Bar Attendants and Baristas
  • Cafe Workers
  • Waiters
  • Cook
  • Catering assistant
  • Fast food cook

Below are some of the most common job titles from the Hospitality industry…

Bar Attendants and Baristas
working either bars making and serving drinks (alcoholic & non-alcoholic) or in a café making the range of barista grade coffees (hot and cold)

Cafe Workers
working in back-of-house and front-of-house preparing and serving a range of foodstuffs (including sandwiches, fried foods, salads) and beverages, operating the cash register and cleaning duties


setting and arranging tables, greeting customers, order taking, serving food and beverages, clearing tables and operating cash register

preparing and cooking food, portioning and serving food, storing food to specifications, may menu plan and work in a kitchen team environment

Breakfast Cook
preparing all breakfast food items, kitchen hygiene, stock control, wastage control, cleaning duties, early starts

Catering assistant

basic kitchen processes and food preparation, assisting Chef in preparation of daily menu items, food hygiene practices, working in a team environment, experience working in a commercial kitchen and cleaning duties